Safe School Helpline
SAFE, ANNONYMOUS REPORTING
In addition to the internal protocols already in place, CCS has partnered with The Safe School Helpline to provide an effective and completely anonymous way students, parents and faculty can report suspicious or concerning activity and behavior that they feel threatens the safety of the school or member of our school community. This service also offers a 24-hour confidential helpline for those suffering with depression or needing someone to talk to. As always, we encourage students to speak with their parents or trusted teacher or administrator. This Helpline is just one more way to help keep our school safe. Safety is everyone’s responsibility. You can send reports by phone, text, online and through an app.
If you see something, say something. #CCSsafe
You, our students, are the eyes and ears of Cambridge Christian School.
At times, you may overhear information that you don’t feel you can share. When someone steals, uses drugs in school, threatens violence or suicide, or commits illegal actions, it can hurt the school – and all of us.
The Safe School Helpline allows students and parents to report this information anonymously. We hope the information outlined here will answer your questions and ease your mind – so you can help keep our school a safe place to learn.
Students, parents, and staff can use The Safe School Helpline to let us know about and try to prevent problems before they happen. You can contact The Safe School Helpline any time of the day or night to report concerns about unsafe or potentially disruptive activities or situations including drug or alcohol abuse, weapons, harassment, bullying or threats. All calls are completely confidential.
How does The Safe School Helpline work?
When you call the toll-free number or connect via text, the website, or the app, you will be connected to Security Voice and will receive instructions on how to leave your information – and not to include your name or other facts that could identify you. Then, record or type your message. No one at school will ever hear your voice.
What type of information should be reported?
Please report any facts, remarks or actions that could jeopardize the safety of our children, staff or school. Examples of harmful or threatening behavior might include:
- Drug or alcohol abuse
- Talk of suicide
- Sexual harassment
When and where can I call?
You may contact The Safe School Helpline anytime, day or night – from a home, cell or pay phone or a computer.
What happens next?
Security Voice will send a typed copy of your message to the school. The school will then investigate the report and determine how best to act on it.
Can this service help troubled students, too?
Yes. If you see a student who is very troubled, or overhear remarks like “I can’t go on,” please call to report it. The call will be routed to a Community Counseling and Crisis Center that provides a 24-hour crisis intervention service. Trained counselors are available 365 days per year to talk with persons seeking assistance in coping with suicidal thoughts, depression, or feelings of loneliness and loss. Callers need only press ‘3’ when prompted.
Who can call this number?
Everyone within our school, including:
Can I change my message later? How will you know who is calling?
Yes. When you leave a message, you are given a case number that is yours alone. Enter that same case number when updating your message or answering additional questions. You do not need to report your name.
How will I know if any action has been taken?
After three school days, call the toll-free number and enter your case number when prompted. A recording will let you know your message was heard and may ask you for more information. Your answers will be transcribed and sent to the school administration for further investigation. Administrative actions may sometimes be confidential, but your call is always important.